User Data Privacy
Whether it is the general information or if it is about the payment details, we make sure that the privacy of user is secured. Once the user information is in our possession, we abide by the security guidelines and protect it against any unauthorized access.
Non-Personally Identifiable Information (NPII)
All the product and service providing websites collect the Non-Personally Identifiable data from their customers. This information helps us to understand the visitors’ utilization of the website. We also reserve the right to release this non-personal information to cumulate the continuous trends in the usage of our website.
The non-personally identifiable information is the general information such as date and time, language preference, referring website, browser type, etc. This information is entirely anonymous.
Personally Identifiable Information (PII)
Airline Helpdesk asks for the Personally-Identifiable information of the customers. Personally-Identifiable information is the data which is used to distinguish the identity of a user. These include the name of user, their email address, contact details, social security number, date of birth and domicile, etc.
The customer has every right to deny the disclosure of their personal information on the website. If the customer denies providing the personal information, he/she might not be able to avail the service or product benefit mentioned on the website.
Privacy of Customer Information
Security of both the Personally Identifiable Information and Non-Personally Identifiable information is a priority for Airline Helpdesk. We implement the best methods with which the confidentiality of user information is maintained. We are using advanced security layer codes and programs to safeguard the data collected from the users.
Endorsements/Advertisements on Website
The endorsements or advertisements run on our website are not governed or owned by us. The ads are by our advertisement partners who utilize cookies to gather the NPII. Cookies allow the ad servers to identify the IP address of visitors every time they deliver ads.
Information derived from cookies enables the service provider to have a better understanding of user preferences. After knowing the liking of the customers, they offer them ads matching their needs. Airlines helpdesk does not cover the utilization of cookies by its advertisement partners but only of its own website.
Third Party Content
There are links and references on our website which are not at all governed by us. On clicking any of the links on Airline Helpdesk’s website, users will be directed to the respective third-party websites.
Airlines Helpdesk doesn’t disclose your personal information to anybody but the group of people associated with the organization. User information is provided to the staff members and that too for offering you better services. As User Data is a matter of extreme confidentiality for us, we do not forward your information to anybody apart from Airlines Helpdesk.
Airlines Helpdesk gathers statistics for a better understanding of the patterns and trends in user behavior. These figures may or may not be displayed publically. However, customers must rest assured as the Personally Identifiable Information will not be disclosed at any cost.
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